A One-Day Intensive Housekeeping Management Training held in Lagos organised by Fix Your Housekeeping (FYH). Participants included housekeepers in supervisory and management levels from different local and international hotels.
Topics discussed included leadership and customer service skills, managing housekeeping operations, managing departmental costs, improving staff productivity and finally, health and safety in housekeeping.
There were eye-opening brainstorming sessions and participants shared both peculiar and common experiences faced at work.
It was also a good opportunity for networking for all attendees.
No comment available