Hotel and Travel Blog

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'We are here to make money', we hoteliers often say but forget that a lot is expected from us when our guests leave their homes to lodge in our rooms for whatever reason. We cannot import everything to use in our hotels quite alright but it is important that we always source for what makes ou ...

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Linen

Inventory is very important for better management of your facility as it helps you plan better for your hotel. It helps you check when your par levels are going low which can affect operations negatively resulting in poor customer service, unsatisfied guests and low profitability. It helps identify l ...

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It is always good to prepare properly for your weekend guests to achieve high profit in all departments. Always remember that weekends usually start slow but ends up very busy in most cases. Guests like to stay in bed a little longer then usual and then suddenly realise that breakfast will be over by ...

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Happy housekeeper1

Being a fast and very demanding industry, it is very easy to get so carried away with pleasing the guests and making money and actually forgeting the people who make things happen. Your employees are as important as the guests you are taking care of. It's more like a reverse strategy; your plan i ...

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Training is one very important aspect of improving service delivery in any organisation, including hotels but most times it is neglected as a result of too much pressure from work or lack of interest on the part of managers. It may cost a lot of money or no money at all, depending on the level or typ ...

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Valentine's Day is around the corner and many people are looking for ways to make their loved ones feel very special, even though it falls on a tuesday. The question is, what should your valentine package be like? It's time for hotels to make good money from sales, rooms, food and beverage ou ...

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Have you seen the different colours and sizes of Christmas trees in shops, homes, banks, hospitals and even on the streets? There is a snow man at the Palms shopping mall, lightings in the shapes of reindeers along many streets, Christmas carols playing on radio stations, sounds of our local ...

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Out of much curiosity, we finally found ourselves at the Radisson Blu Anchorage which happens to be the talk of the town in the hospitality industry. It has emerged as a business hub and as well as a threat to many other hotels on the island until intercontinental hotel opens next year. Doing ...

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Eko1

What plans have you got for Christmas? Four Points by Sheraton is promising cheap room rates, a ride with Santa Claus and his reindeer and lots of food and drink. As recommended by a colleague, if you get tired of the live band at the Office bar or watching a match at the Adrenalin bar or even taking ...

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Eko

The casino and the theme park are just two of the attractions of the Federal Palace Hotel in Victoria Island, Lagos. If you choose a lagoon view room, you can enjoy the beautiful sight of different vessels passing this exotic and luxury hotel into the country.. If you watch this long enough, yo ...

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Housekeeping like every other department is an important but very demanding unit of the hotel. It can either make your guests come back or send them away along with their friends and family.Most times people think hotel housekeeping is just about cleaning but it entails a lot more. Apart from proper ...

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Value and Quality Guests are looking for a balance between quality and value when choosing a hotel. So you may consider making your value of rooms and services equivalent to the prices you are charging. You may just need to touch them up a little this year like brightening up bathrooms, im ...

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